You're not alone! Here are the frequent questions we hear, and their answers!

You can earn points by participating in any of our innovative promotions or by purchasing items on the site! Simply click on the 'Earn Points' tab to view and take part in our current opportunities. In addition, make sure to check back often, as we're adding great new ways for you to earn points all the time!

Make sure you're logged in and they'll appear at the top of this page, as well as on your profile page.

You should receive points in your account instantly once you complete a promotion or check out!

Yes, points expire after 1 year of non-use!

When you return an item, you lose the associated credit you originally earned by buying the item in the first place.

You cannot, however if you are logged into your account and proceed to checkout, you'll find a sliding scale that will let you use all points available!